Give

PushPay FAQs

• What Is Push Pay?
  Pushpay enables you to make safe and speedy smartphone payments. It is a free application that you can download, register, and then pay any organization who is listed on Pushpay. DOWNLOAD THE PUSHPAY APP from the App Store™ for Apple™ iOS and from Google Play for Android.
• Is Push Pay Safe?
  Yes. No credit card details are held on your phone. Credit card details are tokenized and are stored on industrial grade servers where this information is then encrypted. The security setup we have used is the same as many banks and is PCI DSS compliant. For this reason, Pushpay is considered significantly more secure than many current offerings including actually having a credit card physically present. If your phone is lost, no transactions can be made without your passcode, as opposed to current credit card theft…
• Payment Method: Bank Account or Card?
  When you set up your online giving through Pushpay you will be asked for your preferred payment method. Here you will be able to choose either ‘Bank Account’ or ‘Card.’ There are no fees charged to you when you give online through Pushpay, but there are some minimal fees charged to Heritage Baptist Church for maintenance, security, etc. We recommend using the bank account payment method as there are fewer fees associated with this type of giving, but feel free to use the method that works best for you.
• What If I Lose My Phone?
  If your phone is lost, even if you are logged into Pushpay no transactions can be made without your passcode. You can also revoke a device from being used on your account by logging into Pushpay.com with your registered email or phone number and password, and selecting the ‘Security’ tab.
• What If I Forget My Password?
  You can reset your account password by logging into Pushpay.com with your registered email or phone number. There, simply select the ‘Don’t know your password?’ option.
• Do I Get A Receipt?
  Yes, You will receive an email immediately after giving. However you can view a list of your transactions that you have made using Pushpay. Simply login and you can see all of the giving you have done via mobile app, website and texting.
• What If I Text To Give?
  When you text ‘HeritageBCGIVE’ to 77977, you will receive a one time reply containing a link to give to Heritage Baptist Church (1 message per request). Please be aware that Message & Data rates may apply. For full Terms & Conditions please visit https://pushpay.com/terms. For the Privacy Policy please visit https://pushpay.com/privacy. For help reply ‘HELP’ or you can reply ‘STOP’ to stop receiving messages.